Customer Service Representatives

Decton Staffing Services

Currently seeking a Customer Service Representative for a company in Chino, CA. If qualified, please submit your resume and contact Liz directly @ (949)421-6006 (Call or Text)

General Purpose:

Interact with customers to provide and process information in response to inquiries and request about product and services. Deep understanding of the sales process to help build client relations and meet/exceed monthly goals.

Main Job Tasks & Responsibilities:

  • Build and maintain company customer relationships
  • Effective and efficient handling of customers by either telephone or electronically
  • Answer inbound calls and make outbound calls to follow-up with customers
  • Increase sales for existing customers by promoting additional products/services
  • Meet or exceed monthly goals for existing assigned customer base
  • Obtain and evaluate all relevant information to handle inquires and resolve complaints. Respond to the customer promptly.
  • Process forms, applications and request for customers
  • Quote and negotiate prices, enter sales orders and proof invoices
  • Assist with billing and invoicing matters as needed
  • Track stock levels and inventory to ensure customers’ orders are handled effectively

Contact me today for additional details!